At Sweet Affairs, we are passionate about creating delightful experiences through our exceptional desserts and warm hospitality. We believe that our success lies in the hands of our dedicated and talented team members who bring our sweet vision to life.
If you have a passion for desserts, a flair for customer service, and a desire to be part of a dynamic and growing company, then Sweet Affairs is the place for you. We are always on the lookout for individuals who share our love for all things sweet and who are committed to delivering an exceptional customer experience.
You may be involved in a variety of different roles like stock management,pricing, merchandising, finance, and customer service. At least 5 years’experience as a Store Manager in a quality Ice-Cream Parlour or Hotel & Experience supervising staff, high quality, and hygiene standards. 40 hours per week – 09.00 A.M to 17.30 P.M (Monday to Friday)Morning and Evening shifts
Duties and responsibilities
Manage and motivate a team to increase sales and ensure efficiency Manage stock levels and make key decisions about stock control Analyze sales figures and forecast future sale Analyze and interpret trends to facilitate planning Use information technology to record sales figures,analyze data and forward plan Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews Provide or organize training and development Ensure standards for quality, customer service and health and safety are met Resolve health and safety, legal and security issues Respond to customer complaints and comments Organize special promotions, displays and events Attend and chair meetings Update colleagues on business performance, new initiatives, and other pertinent issues Tour the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues Deal with sales, as and when required Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing effective
Skills Required:
Effective leadership and the ability to motivate others The ability to plan and prioritize workloads and delegate accordingly Customer focus The capacity to grasp new concepts quickly The ability to multi-task and work under pressure A desire to work as part of a team to generate fresh and innovative ideas Have a minimum of 5 years as a Store Manager
Experienced and creative with baking, almost like artists, for example, decorating and finishing wedding and birthday cakes at a professional level. At least 5 years’experience as a professional cake maker in a quality Ice-Cream Parlour or Hotel & Experience supervising staff, high quality, and hygiene standards.Where the job sits on the hierarchy chart referred to above. It sits below the Director and Store Manager. 40 hours per week – 09.00 A.M to 17.30 P.M (Monday to Friday)Morning and Evening shifts
Duties and responsibilities
Making cakes as per specification Weighing and measuring ingredients for the preparation of different types of cakes Kneading dough by hand or using industrial dough mixers Forming cakes to the desired shape Baking items in an oven (electric, gas or wood-fired) Monitoring oven temperature, humidity, and baking times Managing retail cake outlets Complying with food hygiene and safety requirements Monitoring stocks and ordering new supplies based on production requirements.
Skills Required:
Have full operational knowledge of all recipes, standards, portion sizes and presentation styles Have a minimum of 5 years as a Pastry Chef
Manage and motivate a team to increase sales and ensure efficiency